At NexaGuard IT, your privacy is our priority. We are committed to protecting the confidentiality, integrity, and security of your information—whether you’re visiting our website, communicating with our team, or using our IT services. This Privacy Policy explains how we collect, use, share, and protect your data, and what choices you have regarding your personal information.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
Name, job title, and company details
Email address, phone number, and mailing address
Communication preferences and form submissions
b. Technical Data
IP address, browser type, operating system
Device identifiers and browsing behavior
Pages visited and time spent on the website
c. Client Service Data
As part of our managed services, we may collect system logs, diagnostic information, network activity, and other performance-related data to ensure secure and seamless service delivery.
2. How We Use Your Information
We use your data to:
Provide and manage IT support, consulting, and cybersecurity services
Respond to questions, quotes, or service inquiries
Send service updates, announcements, or newsletters (with your consent)
Improve the functionality and performance of our website
Fulfill legal, contractual, or compliance obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data under the following conditions:
With trusted service partners such as hosting providers or CRM tools under confidentiality agreements
With legal authorities when required to comply with applicable laws or respond to valid legal requests
Internally with NexaGuard IT team members who need the information to perform their duties
4. Data Protection and Security
NexaGuard IT implements strong security measures to protect your data:
Encrypted data storage and transfer protocols
Firewalls, anti-malware systems, and threat detection tools
Access controls and role-based permissions
Regular audits and vulnerability assessments
Despite our best efforts, no method of transmission over the internet is 100% secure. However, we strive to use the highest standards of security available to protect your data.
5. Cookies and Web Tracking
Our website may use cookies, pixels, and other tracking technologies to:
Enhance user experience
Analyze traffic and user behavior
Provide personalized content and advertising
You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Correct inaccuracies in your data
Request deletion of your data where legally permissible
Withdraw consent for communications or marketing
Lodge a complaint with a relevant data protection authority
To make a request, please contact us at privacy@nexaguardit.com
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including legal or regulatory obligations. When data is no longer required, it is securely deleted or anonymized.
8. External Websites
Our website may link to third-party sites. NexaGuard IT is not responsible for the content or privacy practices of external platforms. We encourage you to read their respective privacy policies before sharing your information.
9. Policy Updates
We may update this Privacy Policy as our practices or legal requirements evolve. The latest version will always be available on our website with an updated effective date. Continued use of our site or services signifies your acceptance of the revised policy.
10. Contact Us
For any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:
NexaGuard IT – Privacy Office
Email: info@nexaguardit.com
